FAQs

 Q: Can I purchase single trophies/achievements?

Of course you can. Please E-mail us or fill out the Quick Enquiry form with your requirements and we'll provide a price.

 Q: Can I purchase just the DLC trophies/achievements?

Of course you can. Please E-mail us or fill out the Quick Enquiry form with your requirements and we'll provide a price.

 Q: Do I need to own the game?

No, you don't. As long as we own it, we can provide the trophy service.

 Q: What information do you need from me to complete the service?

We will require your PlayStation/Xbox Network sign-in E-mail address, your password and your PSN ID/Gamertag.

 Q: Are my account details safe with you?

Absolutely! We will NEVER share your information. After the service is complete, you may change your password.

 Q: I want trophies/achievements for a game not listed on your site. Can I request it?

Of course you can. Please E-mail us or fill out the Quick Enquiry form with the name of the game you require and we will look into it.

 Q: Do you offer a discount on large orders?

We certainly do. Please E-mail us or fill out the Quick Enquiry form with your requirements and we will provide a price.

 Q: Are there any payment options other than PayPal?

Unfortunately not. We only accept PayPal at Platinum Game Services to protect and guarantee your transactions.

 Q: I am a first-time buyer and am feeling a little nervous. Can you put my mind at ease?

Please do not hesitate to send us an E-mail highlighting any concerns you may have. The Platinum Game Services team is honest and friendly and we are dedicated to providing the highest level of customer service.

 Q: Is what you do legal?

As far as we are aware, this is not illegal in any country.


Using the Quick Enquiry Form

Please enter as much detail as possible. If you're enquiring about specific trophies or achievements, please state the game title and trophy/achievement name(s).

PlayStation Users

If you require a game finishing that you have started, please state if you have been playing using disc or digital. We will also need to know which region, and if you have a save file available in PlayStation Online Storage. 

Quick Enquiry

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